Frequently Asked Questions (FAQ)

1.1 What is iGroove? 1.2 Do I have to sign a contract? 1.3 What happens to my music rights? 1.4 Are there recurring costs with iGroove? 1.5 How can I unsubscribe? 1.6 What to do in case of technical problems or general questions? 1.7 Where can I find the iGroove logo?

2.1 What do I need to sell my songs? 2.2 Is my release a single, an EP or an album? 2.3 Can I make my release available for pre-order? 2.4 What is the difference between release, streaming- presale- and original release date? 2.5 How can I prevent my release from being assigned to a wrong profile at Spotify / Apple Music? 2.6 How do I make sure that the streams of the single and album version are added together? 2.7 Can I still edit my release after I completed it? 2.8 Can I change my artist name? 2.9 Do I have to be registered with a collecting society (SUISA, GEMA)? 2.11 Which shops can I deliver to via iGroove? 2.12 Do I have to enter anything in the fields “Copyright”, “Label” and “(P)-note”? 2.13 Where can I get ISRC, EAN and barcode for my release? 2.14 What do I have to consider with an instrumental release? 2.15 What do I have to consider when releasing live recordings? 2.16 Can cover songs also be released via iGroove? 2.17 Can I publish classical music via iGroove? 2.18 What is a Waterfall Release and how do I upload it?

3.1 How can I find out the status of the delivery of my release? 3.2 How long does it take for my songs to be available in the music stores? 3.3 Where can I find the store links to my release? 3.4 How do I register my release for the charts? 3.5 How can I verify my profile at Spotify / Apple Music and upload pictures? 3.6 Does iGroove also deliver to Beatport?

4.1 How much money do I get paid per download / stream? 4.2 Where and when can I see my sales figures and statistics? 4.3 How and when do I get my money? 4.4 How can I check if my sales figures are correct? 4.5 Individual downloads have disappeared from my preview. What happened? 4.6 How can I redeem a voucher code?

5.1 How can I promote my music / video?

6.1 What requirements do I need to meet to get an advance from iGroove? 6.2 Where can I request an advance payment from iGroove? 6.3 Do you only provide advances on back catalogs or also for upcoming music projects? 6.4 What rights to my music do I need to apply for an advance? 6.5 Do I need to transfer my old releases to iGroove to get an advance payment? 6.6 What are the conditions under which I can receive an advance? 6.7 What is the amount of the advance depending on? 6.8 How do you calculate the amount of the advance? 6.9 How quickly and how is my advance paid out? 6.10 Do I have to use the advance for a specific music project? 6.11 How soon do I have to pay back the advance? 6.12 What happens if I cannot repay my advance in full? 6.13 What happens if my advance has been paid back in full? 6.14 How exactly will my advance be recouped? 6.15 Am I liable for the advance with my private assets? 6.16 Why do you need read-only access to my Spotify 4 Artist account? 6.17 How long do you need access to my Spotify 4 Artist account? 6.18 My request for an advance was rejected. Why?