FAQ Basics

1.11 What to do in case of technical problems or general questions?

If you have any questions, the iGroove support team is happy to assist you. You can contact us via chat or send an email to [email protected].

We are also available on WhatsApp (no voice messages!) from Monday to Friday, 8:30 AM and 5:00 PM (Central European Time).

Additionally, you can contact us by phone at +41 55 648 09 09 during the following times (Central European Time):

• Monday: 2 pm to 5 pm
• Tuesday: 11 am to 12 pm / 3 pm to 5 pm
• Wednesday to Friday: 10 am to 12 pm / 1 pm to 5 pm