Frequently Asked Questions (FAQ)

Last change 05. February 2020
FAQ Payments and credits

4.3 How and when do I get my money?

At the beginning of each month you will receive a monthly invoice via email with one month’s delay. That means, if you publish a release sometime in January, you will get the billing for the month January at the beginning of March.

The email with the invoice will give you a first impression of the performance of your music in that month. It shows you your top release (including income) as well as your top song (including income). You can get a more detailed insight into the statistics of your releases in your iGroove account. There you can also download your statement as an XLS file or as a PDF invoice.

You can transfer money from your account to your bank or PayPal account at any time. The transfer usually takes 7-10 business days. At the latest, however, after 20 working days the money is completely transferred. Amounts can only be paid out from a minimum amount of CHF 30 / EUR 25.

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4.1 How much money do I get paid per download / stream? 4.2 Where and when can I see my sales figures and statistics? 4.3 How and when do I get my money? 4.4 How can I check if my sales figures are correct? 4.5 Individual downloads have disappeared from my preview. What happened? 4.6 How can I redeem a voucher code?